Reference

Privacy Policy for Your havitogel Account

havitogel Privacy Policy explains what we collect when you open an account, sign in from a phone or desktop, and connect DANA, OVO, GoPay or QRIS.

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havitogel Privacy Policy for Your havitogel Account
HELP WITH PRIVACY

Get A Clear Answer About Your Data

A direct support route helps you resolve a Privacy Policy question without repeating your account story across several contacts.

Account access Use the account help route when you need to ask which contact detail is…
Wallet reference For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account query, send the…
Policy request Ask through our support channel for access, correction, deletion or cookie questions.
DATA HANDLING

What Our Privacy Process Covers

The Privacy Policy is applied at practical account moments, including registration, phone verification, wallet matching and sign-in from a new device.

Account records

We handle the contact details you provide during account creation and the result of the phone verification step.

Device signals

A phone, tablet or desktop session can produce device and browser signals such as session time and sign-in context.

Wallet references

DANA, OVO, GoPay and QRIS references help us match wallet status, while bank transfer records can show BCA, BRI, Mandiri…

Cookie controls

Cookies can keep a session active and remember selected account settings.

Retention checks

We keep personal records for the account, support, dispute or legal purpose that requires them.

Change requests

You can ask us to access, correct or remove personal data through the support route.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account and payment questions you are most likely to have before opening access. They cover what we collect, how device and wallet records are matched, how cookies work, and how to request a change. Where a request involves eligibility or access, the outcome depends on local law.

It covers personal data handled through account creation, phone verification, sign-in, cookies, wallet references and support requests. It also explains retention, account security checks and how you can request access, correction or removal of your data where local law permits.

No. Our Privacy Policy uses DANA or QRIS transaction references to match a wallet status or support query. We do not ask for your wallet password. For OVO, GoPay, bank transfer or virtual account questions, share the reference needed to locate the record.

A phone, tablet, desktop or browser can provide session context such as device type, login time and sign-in signals. We use this data to protect account access and investigate unusual activity, including a new device, rather than to request unrelated personal details.

Send a clear request through our support channel and identify the account detail or record you want to access. We first confirm that you control the account, then explain the available record and any legal or dispute-related reason a specific item must remain.

Yes. Under the Privacy Policy, you can ask us to correct inaccurate contact or account details through the account help route. We may require a phone verification response before making the change, then use the updated detail for future account contact.

We retain payment references only while they serve an account, support, dispute or legal purpose. A DANA, OVO, GoPay, QRIS, bank transfer or virtual account record may therefore remain after a transaction, but it is removed or anonymised when no longer required.

You can restrict cookies through your browser settings. The policy explains that session cookies may be needed to keep sign-in and account steps connected. If you block them, you may need to repeat access or phone verification, and some account functions may not continue.

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